We believe in the personal touch. We assess our customers' needs in their homes and offer them advice and a firm quotation on the spot.
We have added a number of questions that we are regularly asked at Churchill's Stairlifts. These include questions about stairlift price, the stairlift purchase process, operating the stairlift, stairlift installation process and stairlift aftercare
With Churchill's Stairlifts, the price you are quoted is the only price you pay. There are no hidden extras. For example, we can fit a brand new stairlift to a straight staircase for just £1,500 fully installed. We can also offer favourable finance packages, subject to status.
Surprisingly very little. The current is approximately 2 amps. As a guide, a domestic kettle takes approximately 8 amps.
It's not wise to choose a stairlift from a brochure... or even from a website! You need someone you can trust to pop round, do the measuring up and help you decide what type of stairlift is just right for your personal needs.
By visiting your home, our consultants are also able to advise how to overcome any problems with access to doors or any obstructions that need to be taken into account.
Above all, you can trust us to offer you friendly, hassle free advice, a firm quotation on the spot and a unique 7 day cancellation policy. If you decide to cancel within 7 days of placing your order, your money will be refunded in full.
At Churchill's Stairlifts, we take your security and peace of mind very seriously. That's why we recommend that you have a friend, neighbour, relative or carer to be there with you if you ask us to visit your home.
Churchill's Stairlifts will never visit you at home unless you ask us to. Once you have asked for an appointment for a home visit, we will let you know the name of the consultant who will visit you. We will also agree on a mutually convenient day and time.
Please don't worry if you need to change the appointment, we are always happy to rearrange to suit you.
Rest assured you will be treated with the utmost courtesy throughout the appointment. And remember, there is no obligation to buy.
The stairlift is fitted to the treads of the staircase and not to the wall. Our fully trained engineers make installation simple, clean and quick. There is usually no need to re-decorate.
A standard 13-amp socket is required in the vicinity of the stairlift. If this is not available, we can arrange to have a power supply fitted.
The batteries which operate the stairlift are DC powered batteries. These batteries charge whilst the stairlift is not in use, similar to a cordless telephone or electric toothbrush.
This would be determined in our home survey and fully discussed with you during the visit. We can arrange any preparation work, if required.
This is a common scenario and can easily be overcome with the use of a hinged track rail which operates automatically during travel, via the joystick control.
Churchill's stairlifts are battery powered and operate even in the event of a power failure. Fully charged batteries usually have enough power to complete around 15 trips (up and down) on an average staircase. The stairlift will not start a journey unless there is sufficient power to complete the ride.
The stairlift has push button controls fitted at the top and bottom of the stairs to call and send the stairlift as required.
Yes, we can supply a Panda child's seat suitable for children aged between 3 and 9 years. Alternatively, various harnesses are available for our adult seats.
Our seats all have a swivel device which turns the chair to assist the user to get off at the top. The seat swivels from a centre position so the user is placed onto the landing. Manual or powered swivel is available.
Yes, the seat and armrests all fold up when the stairlift is not in use leaving plenty of room for other stair users.
Safety sensors are fitted to the carriage and the footrest to automatically stop the stairlift if something is detected in its path.
Twelve months, which includes any call outs, parts and labour.
Annual service contracts are available which cover any call out, parts, labour and a free of charge service of the stairlift.
“I have spoken highly of your salesmanship to several friends - informative and helpful and yet there was no pressure which I appreciated very much indeed. I felt you genuinely wished to help.”